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LIBR 571: Human Resource Management – Course Syllabus (3)

Program: Master of Library and Information Studies
Year: Winter Session 2009-2010, Term 1 [September/December]
Course Schedule: Tuesdays, 6:00 – 8:50 pm
Location: Irving K. Barber Learning Centre, Room 260
Instructors:

Teresa Hartman
Office location: Vancouver Public Library, Central Branch
Office phone: 604-331-4051
Office hours: By appointment
E-mail address: Teresa.Hartman@vpl.ca

Christine Middlemass
Office location: Vancouver Public Library, Central Branch
Office phone: 604-331-3721
Office hours: By appointment
E-mail address: cmiddlemass@gmail.com


Course Goal: Students will develop an understanding of human resource management (HRM) concepts and acquire practical skills they will need to function effectively as front-line and middle managers in libraries and other information agencies.

Course Objectives:

Upon completion of this course, students will be able to:

  • define specific terms used in human resource management (HRM);
  • explain concepts used in HRM;
  • conduct a successful literature search, including print, electronic and Internet resources, in the area of HRM;
  • work successfully both in a collaborative way and in an individual way in a work team environment;
  • develop and conduct an effective job interview and performance appraisal;
  • demonstrate communication and leadership skills
  • demonstrate effective performance management

Course Topics:

  • Human Resource Management (HRM) defined
  • The Literature of HRM
  • Strategic HRM
  • External Context: legal, social, economic
  • Labour Relations and Collective Agreements
  • Change and the workplace
  • Communication and Supervisory Structures
  • Job analysis and Description
  • Recruitment and Selection
  • Performance Management
  • Compensation, Benefits, Health and Safety

Prerequisites: LIBR 500, 501, 502, 503 [useful co-requisite: 504]

Format of the course: combination of lecture, small and large group exercises and discussions, group and individual presentations, and individual research papers on assigned topics.

Required and Recommended Reading:

Textbook and required readings:

Management of Human Resources, In-Class Edition, Second Canadian Edition. Dessler, Gary, et al. Pearson Education Canada, 2006.

Custom course package at UBC Bookstore

Additional readings will be assigned throughout the course, and may include selected portions from the following titles:

The Accidental Library Manager. Rachel Singer Gordon. Information Today, Inc., 2005.
Becoming a Master Manager: A competency framework, 3rd edition. Robert E. Qyin, Sue R. Faerman, Michael P. Thompson, Michael R. Mcgrath. John Wiley & Sons, 2003.
Beyond the Basics: The management guide for library and information professionals. R. S. Gordon. Neal-Schuman , New York , 2005
Essentials of Managing Human Resources , 3 rd Canadian Edition Eileen B. Stewart, Monica Belcourt, George Bohlander, Scott Snell, Nelson Education Ltd, 2007.
The Future of Human Resouces in Canadian Libraries. The 8Rs Research Team, 2005. Available online.
Library and Information Center Management, 6th Edition. Robert D. Stueart, Barbara B. Moran. Libraries Unlimited, 2002.

Course Assignments, Due dates and Weight in relation to final course mark:

Assignment

Due Date

Weight

Individual Paper

October 27

35%

Group Assignment

 

40%

Team Charter Draft

September 22

 

Team Charter Final

October 6

 

Plan Outline

October 13

 

Class Presentation

November 3-24

 

Final Report

December 1

 

Class Participation (thoughout)

 

 

Group Discussion on readings

 

10%

Individual participation and attendance

 

15%

Course Schedule [week by week]:

CLASS

DATE

TOPIC

1

September 8

Introduction to Strategic HRM

2

September 15

Legal Framework of HRM

3

September 22

HR Planning

4

September 29

Recruitment and Selection

5

October 6

Job Analysis and Description

6

October 13

Organizational Change

7

October 20

Labour Relations and Collective Agreements

8

October 27

Performance Management

9

November 3

Employee Development

10

November 10

Employee Maintenance: Compensation, Benefits, Health and Safety

11

November 17

Organizational Communication

12

November 24

Organizational Culture

13

December 1

Future HR Challenges

Expectations for the Course:

Our expectations are that you will prepare for and participate actively in the course and:

  • read the course readings critically
  • generate questions and comments of your own and contribute these to class discussions and apply them to your assignments
  • respond to and engage with the contributions of your colleagues with consideration
  • bring your own ideas and discoveries to class
  • relate the class material to your own professional needs and growth
  • provide periodic feedback on the content and conduct of the course

From us, you may expect that we will facilitate and encourage all of the above. We will coach you as a group and as individuals to your best performance, by making ourselves available by appointment, returning assignments promptly, and responding to email queries.

Attendance: The calendar states: “Regular attendance is expected of students in all their classes (including lectures, laboratories, tutorials, seminars, etc.). Students who neglect their academic work and assignments may be excluded from the final examinations. Students who are unavoidably absent because of illness or disability should report to their instructors on return to classes.”

Evaluation: All assignments will be marked using the evaluative criteria given on the SLAIS web site .

Written & Spoken English Requirement: Written and spoken work may receive a lower mark if it is, in the opinion of the instructor, deficient in English.

Disability Accommodation: The University accommodates students with disabilities who have registered with the Disability Resource Centre [ http://www.students.ubc.ca/access/drc.cfm ]. You must register with the Disability Resource Centre to be granted special accommodations for any on-going conditions.

Religious Accommodation: The University accommodates students whose religious obligations conflict with attendance, submitting assignments, or completing scheduled tests and examinations. Please let your instructor know in advance, preferably in the first week of class, if you will require any accommodation on these grounds. Students who plan to be absent for varsity athletics, family obligations, or other similar commitments, cannot assume they will be accommodated, and should discuss their commitments with the instructor before the course drop date. UBC policy on Religious Holidays: http://www.universitycounsel.ubc.ca/policies/policy65.pdf

Academic Dishonesty: Please review the UBC Calendar Academic regulations for the University policy on cheating, plagiarism, and other forms of academic dishonesty: http://www.students.ubc.ca/calendar/index.cfm?tree=3,54,111,959 . Also visit and review the contents of these two resources: Plagiarism Resource Centre: For Students: http://www.library.ubc.ca/home/plagiarism/welcome.html and Plagiarism Avoided: Taking Responsibility For Your Work: http://www.arts.ubc.ca/Plagiarism_Avoided.373.0.html for useful information on avoiding plagiarism and on correct documentation practice. Students are held responsible for knowing and following all University regulations regarding academic dishonesty. If a student does not know how to properly cite a source or what constitutes proper use of a source it is the student's personal responsibility to obtain the needed information and to apply it within University guidelines and policies. If evidence of academic dishonesty is found in a course assignment, previously submitted work in this course may be reviewed for possible academic dishonesty and grades modified as appropriate. University policy requires that all incidents of academic dishonesty must be forwarded to the Dean’s office for review and possible action.