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ARST 570/LIBR 504: MANAGEMENT OF INFOMRATION ORGANIZATIONS - COURSE SYLLABUS

 

Program: Master of Library and Information Studies; Master of Archival Studies
Year: 2007 Summer Session, term 1
Course Schedule: May 7 th – June 15 th , Tuesday & Thursday mornings, 9am to noon
Location: Family & Nutritional Sciences 40
Instructor: Lisa K Hussey
Office location: TEF 336
Office phone: 822-2704
Office hours: Tuesday & Thursday, 1:30pm – 2:30pm
E-mail address: huss@interchange.ubc.ca

Course Goal: The goal of this course is to prepare professional librarians and archivists to work effectively within a larger organization and to assume managerial responsibilities within their unit.

Course Objectives:

  • Define specific terms used in business management and information organization management
  • Explain concepts used in business management and information organization management
  • Conduct a successful literature search, including print, electronic and Internet resources, in the area of business management and information organization management
  • Work successfully both in a collaborative way and in an individual way in a work team environment
  • Make an effective business presentation
  • Write an effective task force report

Course Topics:

  • Define specific terms used in business management and information organization management
  • Explain concepts used in business management and information organization management
  • Conduct a successful literature search, including print, electronic and Internet resources, in the area of business management and information organization management
  • Work successfully both in a collaborative way and in an individual way in a work team environment
  • Make an effective business presentation
  • Write an effective task force report

Prerequisites: LIBR 500, 501, 502, 503

Format of the course: This course will consist of lectures, discussion, and oral presentations.

Required Reading:

  • All required readings will be placed on reserve at the Library.

Course Assignments, Due dates and Weight in relation to final course mark:

Class Participation

Each class meeting

10% of course mark

Written Assignments

  • Management Theory
  • Case Study

 

Due Thursday, May 22nd
Due Tuesday, June 5th

40% of course mark

Oral Presentation

Due as assigned

15% of course mark

Group Project

Due Thursday, June 14th

30% of course mark

Group Evaluation

Due Thursday, June 14th

5% of course mark

Course Schedule:

May 8th

Introduction
Overview of Management

 

May 10th

Historical Overview of Management

Management Theory

Rainey, H. “Understanding the Study of Organizations: A Historical Review” In Understanding & Managing Public Organizations, 3 rd ed. p. 22-54

Weber, M. “Bureaucracy.” In Classics of Organizational Behavior, 3 rd ed. p. 351-357

Hummel, R. P. “Introduction: Understanding Bureaucracy.” In The Bureaucratic Experience: A Critique of Life in the Modern Organization, 4 th ed. p. 1-27

May 15th

Management Theory, cont.

Organizational Structure

 

Weick, K. E. “Educational Organizations as Loosely Coupled Systems.” Administrative Science Quarterly, 21, p. 1-19

Lynn, J. & Jay, A. “A Question of Loyalty.” In The Complete Yes Minister: The Diaries of a Cabinet Minister.

Luhmann, N. “Paradigm Change in Systems Theory.” In Social Systems. p. 1-11

May 17th

Organizational Communication

 

 

McNamara, C. “Organizational Communications.” http://www.managementhelp.org/org_comm/org_comm.htm

Winslade, J. “Narrative Mediation: What is It?” In Narrative Mediation. p. 1-30

May 22th

Organizational Culture

Gabriel, Y. “Organizational Culture.” In Organizations in Depth. p. 191-210

Smith, K. K. & Berg, D. N. “The Sources of Paradox in Group Dynamics.” In Paradoxes of Group Life. p. 62-83.


May 24th

Staffing & Personnel Management

Drucker, P. “People Decisions.” In Managing the Non-Profit Organization, p. 145-160

Lindsey, J.A. “The Human Dimension in Performance Appraisal. In Performance Evaluation: A Management Basic for Librarians. p. 3-8

Stueart, R. D. & Moran, B. “The Human Resources Functions in the Library.” In Library and Information Center Management, 6 th ed., p. 245-283

May 29th

Planning & Decision Making

Minzberg, H. “Planning on the Left Side, Managing on the Right.” In Mintzberg on Management: Inside Our Strange World of Organizations., 43-55

Stueart, R. D. & Moran, B. “Planning Information Services.” In Library and Information Center Management, 6 th ed., p. 62-89

May 31st

Municipal records management

Adams, S. “Budgeting.” In The Dilbert Principle. p. 201-211

Harvard Business School . “Budgeting.” In Manager’s Toolkit: The 13 Skills Managers Need to Succeed. p. 217-242

June 5th

Fiscal Management

Drucker, P. “Leadership is a Foul-Weather Job.” In Managing the Non-Profit Organization, p. 9-27

Schon, D. A. “Leadership as Reflection in Action.” In Leadership Organizational Culture. p. 36-63

 

June 7th

Evaluation

Buckland, M. K. “Measurement and Quantification.” In Library Services in Theory and Context, 2 nd ed. p. 192-207

Hernon, P. & Altman, E. “Measuring and Assessing the Components of Service Quality.” In Assessing Service Quality: Satisfying the Expectations of Library Customers. p. 46-71

Hennen, T. J. “Great American Public Libraries: The 2005 HAPLR Rankings.” American Libraries 36, No. 9 (October, 2005), p. 42-48. [Available electronically from the UBC library system]

June 12th

Evaluation

Hannah, S. A. & Harris, M. “Organizing for Change: The Need for the Learning Organization.” In Inventing the Future: Information Services for a New Millenium. p. 51-62

Senge, P. “The Laws of the Fifth Discipline.” In The Fifth Discipline:
The Art and Practice of a Learning Organization. p. 57-67

McCauley, P. “From Librarian to Cybrarian: Coping with Accelerating Change in Libraries.” Ohio Media Spectrum 51, No. 4 (Winter 2002): 31-36 [Available electronically from the UBC library system]

 

June 14th

Wrap Up

 

Assignments

All assignments are expected to be written at a graduate level. Points will be taken for grammatical errors and typos. Students are free to use whatever style manual [APA, Chicago , Turabian, MLA, etc] they prefer. The only requirement is to be consistent throughout each assignment. All papers are to be double-spaced and in 12pt font.

Written assignments are due by 11:59pm on the date assigned. Assignments may be turned in hard copy format or via email. Late assignments will automatically be marked down 10%.

Assignment 1: Management Theory Paper

Due Thursday, May 22nd
Select a Management/Leadership/Organizational theory (except bureaucracy). Provide a basic overview of theory including purpose and expectations of outcomes, as well as explaining both the strengths and weaknesses of the theory. Then, describe how to apply the theory in a library or information center of your choosing. Explain why you think the theory will or will not work in this setting and why.

The paper should be no more than 8 pages in length, not including bibliography.

 Assignment 3: Case Study

Due Tuesday, June 5 th
A management scenario will be provided for analysis. Students will analyze the problems and present possible solutions. Additionally, students will evaluate the measures taken by the manager in the case study.

The paper should be no more than 8 pages in length, not including bibliography.

Oral Presentation

As Assigned
Each student will complete a presentation on his/her management/leadership/organizational theory. Students will sign up for a presentation time.

 Final Group Project

Due Thursday, June 14 th
The class will be divided into groups. Each group will be a consultant to a public library or public archive and will be assigned a community. In order to determine whether or not it is effectively managed, the group must evaluate the budget, planning, and the operations of the library.

Group Evaluation

Due Thursday, June 14 th

Each group will evaluate all the members on how well the group worked together, what were the challenges and opportunities that were worked through, and will rate each person on a scale of 1-5 of their effectiveness and productivity of the group.

Attendance: The calendar states: “Regular attendance is expected of students in all their classes (including lectures, laboratories, tutorials, seminars, etc.). Students who neglect their academic work and assignments may be excluded from the final examinations. Students who are unavoidably absent because of illness or disability should report to their instructors on return to classes.”

Evaluation: All assignments will be awarded letter grades using the evaluative criteria given on the SLAIS web site.

Written & Spoken English Requirement: Written and spoken work may receive a lower mark if it is, in the opinion of the instructor, deficient in English.

Academic Dishonesty
Plagiarism will not be tolerated under any circumstances. Suspected cases will be reported to the appropriate authorities. Those guilty of plagiarism will receive a failing grade and may face expulsion from the University. For more information, see: http://students.ubc.ca/calendar/index.cfm?tree=3,54,0,0