User-Friendliness
User-friendliness
has been frequently cited as one of the main arguments for using
a facet-based approach to classification, not only for online resources,
but also for print resources. Simply stated, a user-friendly approach
"consists of providing systems which make sense to the user,
make the user feel comfortable and confident that he/she understands
the system and knows how to use it..." (Foskett
1992)
It
has been a long-standing belief that "the structure we
impose on our spontaneous concepts consists of arranging them
into groups,
or categories of phenomena, and this is what enables us to understand
them. An important element in the process of learning consists
of
combining analysis and synthesis; exactly, in fact, how Ranganathan
saw the process of making and using classification schemes. The
process of organizing concepts into categories capable of being
related to one another enables us to transform data and information
into knowledge. The conscious application of concept analysis and
synthesis constitutes a powerful aid to understanding and is vital
of the successful incorporation of new information technologies
into library and information systems. Without such an approach,
we can fall into the trap of regarding all information as no more
than heaps of isolated data and thereby forgetting the role of
inter-relationships
in transforming data into information" (Foskett
1992).
"A
natural way of thinking"
Faceted
schemes also have a natural tendency to be more user-centric
systems
because they are "essentially a multi-dimensional taxonomy"
that "can mimic more closely the structure of actual knowledge.
Classification systems that more closely match human knowledge
and the user's
mental
models put more control into the hands of the user" (Louie,
Maddox, and Washington 2003).
Facet
analysis, then, represents "a natural way of thinking." It
separates a subject into its various constituent parts and then
relates these parts to broader categories that are meaningful and
comprehensible to any user (Foskett
1992).
"Faceted
classification is, in a nutshell, the combination of all the
epistemic
approaches to designing classification systems. Using a technique
called facet analysis, a collection of documents is described
from
as many perspectives (facets) as is necessary. Within each facet,
a hierarchical list of concepts (isolates) is arranged. The
result
is a multidimensional representation of knowledge that more closely
matches the state of real human knowledge" (Louie
2004).
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Ease of use
A
number of other features make faceted classification desirable for
users and information professionals alike:
- Facet
analysis can be applied to any subject (Foskett
1992)
- Faceted
schemes are easier and less time-consuming to construct, have
less terms, and because of this, are less bulky and cumbersome
with respect to the size of the schedules (Buchanan
1979)
- Terms
can be combined to create new concepts that are not yet available
in enumerative schemes (Ibid.)
- It
is easier to insert newly-discovered classes either as a compound
of elemental classes already present or as a new elemental class (Ibid.)
- A
faceted scheme allows the classifier more choice as to how
documents
will be grouped in his or her library. Enumerative schemes tend
to be more inflexible (Ibid.)
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Some weaknesses
It
should be noted, though, that faceted classification is not perfect.
Some weaknesses are that
synthesis produces longer more complicated notations, but this is
largely irrelevant in the online setting because notation is accomplished
by the computer language.
Faceted
classification also requires a classifier to think more, however
Buchanan wonders if this is really a disadvantage (Buchanan
1979).
Presumably, the classifier must make the decisions about where
to classify
an
item that is already made for him by an enumerative scheme. But
anyone that has worked with an enumerative classification scheme
knows that these systems are not always logical. Because of the
arbitrary nature of enumerative classification schemes, they
are
not only less friendly to the user, they can be less friendly to
the classifier, at least until the classifier has adjusted her
(or his) mental model of the world to conform to that of the
enumerative system.
And
this is what enumerative schemes also require of the user. This
may be a reasonable expectation of the dedicated library-user, but
it is less likely to happen for the general Internet-user, many
of whom are highly unlikely to be persuaded to adjust their mental
models to conform with that of DDC or LCC. For this reason, faceted
classification is becoming an increasingly attractive system for
web-based application.
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