Table of Contents                  

Introduction
Defining Information Overload
Is IO a new phenomenon?
Causes of Information Overload
Affects of Information Overload
    Effects on Society
     Information Fatigue Syndrom
     E-mail and junk mail
     IO in Organizations
     Impact of IO in learning

How to deal with IO?
Conclusions
References

Phenomena of Information Overload: Context and Causes

Affects of Information Overload

We can’t deny that Information overload is a fact of daily life. Excessive information often includes conflicting information and can cause information overload.  Our mental powers have remained for all purposes static whilst human knowledge is doubling every 30 or so years. Clearly one day, either past or fast approaching, we must reach a stage of a cross-over of the two trends beyond which we cannot cope with the increase of knowledge available to us. This point is very difficult to determine and one could argue that mankind has already passed it. (Hanka & Fuka, 2000)           
                       

Effects on society                                                                          

Not only individuals but society as a whole is likely to undergo these negative effects of too rapid change. Information anxiety is the primary defining characteristic or result of the information overload problem. If a person did not have any problems finding the correct information, or if the information came in just the right quantity, then information overload would not exist. Information anxiety results from our inability to access and extract meaning from the wide accumulation of information available to us. (Nelson, 1997) Electronic mail, perhaps because it is the most established of the communication technologies, has received the most attention. The effect of this cognitive overload at a social level is tension with colleagues, loss of job satisfaction, and strained personal relationships.



Information Fatigue Syndrom
In our view, the root cause of information overload is the stress created by modern management practices which put people’s jobs under threat, or which increase the general workload or otherwise create defensive behaviour. This leads to information behaviour that creates overload on the individual him/herself and/or on others (Allen& Wilson, 2003). Psychologist Dr.David Lewis, an internationally known Psychologist, Consultant and Lecturer, analysed the findings of the survey and commented:  "Information Fatigue Syndrome – having too much information – can be as dangerous as having too little. Among other problems, it can lead to a paralysis of analysis, making it far harder to find the right solutions or make the best decisions."
   

E-mail and junk mail                    

Electronic mail has became popular means of communication within professional organization as well as individuals. Without good management of e-mail in the workplace,e-mail might overwhelm and stress workers   beyond their limits. Thereby reducing their effectiveness.
                                             
            
             


       


                                         Created by Rehana Islam    March 20, 2006