GENERAL SURVEY RESEARCH

After the User Survey, What Then? -- Transofrming Libraries

Asking Reasonable Questions, by Ron Sellers

Asking the Right Questions in Telephone Interviews, by Terra Friedrichs   

Best Practices for Survey and Public Opinion Research

Call-Screening: What Problems Does It Pose for Survey Researchers?, by Robert W. Oldendick and Michael W. Link  

Centre for Applied Social Surveys

Cognitive Aspects of Survey Methodology: Building a Bridge Between Disciplines: Report of the Advanced Research Seminar on Cognitive Aspects of Survey Methodology   [online book]

A Comparison of Telephone Survey Respondent Selection Procedures, by John M. Kennedy   

Comparative RespJune 22, 2007 Form, by Gi Woong Yun   

Conducting A Community Needs Assessment: Primary Data Collection Techniques [coding]

A Demographic Analysis of the Impact of Presurvey Letters on Cooperation Rates in Urban Neighborhoods

Descriptive Research [chapter 7] file=M3507.pdf       

Designing Effective Telephone Interviews: Objectives in the Script Development Process, by Wendy Jones

Detection & Prevention of Data Falsification in Survey Research, by T. Johnson, and others

Email Versus Phone: Is There a Winner???  Experiences from the field , by Kaenan Hertz and others  [PowerPoint presentation]    

Exploring the Past Using Survey Research: Procedures and Problems, by Christopher Botsko and John M Kennedy

Exploring the Relationship Between Survey Participation and Survey Sponsorship: What do Respondents and Nonrespondents Think of Us? by Jaki Stanley McCarthy and others

Fax Versus Mail in Gathering Data: An Analytical Study, by David Liu, and Nanda Ganesan

First Impressions are Crucial in Telephone Interviewing, by E.B. Felster

Florida Agricultural Information Retrieval System Program Development 

Have Telephone Surveys a Future in the 21-th century?, by Edith D. de Leeuw and others

Identifying and Reducing the Response Burden in Internet Business Surveys, by Gustav Haraldsen and others

Identifying Needs Using Secondary Data Sources

In Defense of the Mail Survey, by Howard Waddell

The Influence of Colour and Incentives on Mail Survey Response Rates, by Chanelle Gallant

An Inquiry into Declining RDD Response Rates: Part 1, Telephone Survey Practices, by Diane O'Rourke and others

An Inquiry into Declining RDD Response Rates: Part 2, Telephone Center Operations and Interviewers, by Diane O'Rourke and others

An Inquiry into Declining RDD Response Rates: Part 3, A Multivariate Review, by Diane O'Rourke and others

An Inquiry into Declining RDD Response Rates: Part 4, Lack of Standardization, by Diane O'Rourke

Introduction to Survey Research Design, by Linda K. Owens

Introduction to Social Surveying: Pitfalls, Potential Problems and Preferred Practices

Listener Survey Toolkit

Mail and Fax Surveys, Chapter from Know Your Audience

Mail and Other Self-Administered Surveys in the 21st Century: The Beginning of a New Era, by Don A. Dillman

Mail and Web Surveys

Monitoring Quality in a Long-Term Survey, by Erkki Pahkinen and Virpi Pastinen

Nonresponse in Survey Research: A Selected Bibliography, from Laurier Institute for the Study of Public Opinion and Policy

Paradigms and Research Methods, by Robert Gephart

Paying Respondents and Informants, by Sonia Thompson

Personal Delivery of Mail Questionnaires for Household Surveys: A Test of Four Retrieval Methods, by Paul T Melevin and others

Princeton University Survey Research Center

The Problem of Representation: Realism and Operationalism in Survey Research, by Malcolm Williams

Quantitative vs Qualitative Research

Response Quality in Survey Research with Children and Adolescents: The Effect of Labeled Response Options and Vague Quantifiers, by N. Borgers and others

Response Rate Calculator

Risky Business: Why People Feel Safe in Sexually Expicit On-Line Communication, by Diane F. Witmer

Sampling Issues: Nonresponse

So You Want to do Cross-Cultural Surveys

Structural Determinants of Mail Survey Response Rates Over a 12 Year Period: 1988~1999, by Don A. Dillman, and Lisa Carley-Baxter

Survey Design

Survey Design, by Paul White

The Survey Research Design, from Royal Windsor Society of Nurse Researchers

Surveys and You: Answers to Some Questions About Survey Research

Surveys in the Field [click on the link PowerPoint presentation]

System Log Data [follow links for more information -- note "Cookbook" approach]

Telephone Methods for Social Surveys

Telephone Survey and Mode Effects

Telephone Survey - Methodological -- Bibliography

Telephone Survey - Sampling, Population Coverage, and Respondent Selection -- Bibliography

Telephone Survey and Response Rates -- Bibliography

Telephone Surveys, Chapter from Know Your Audience

Tutorial on Survey Research: From Constructs to Theory by Varun Grover

Use of Advance Contact to Improve Response Rates -- Bibliography

Use of Incentives to Improve Response Rates -- Bibliography

User Surveys in Academic Libraries:  Related Readings

Using Advance Letters in RDD Surveys: Results of Two Experiments, by Jennifer Parsons and Linda Owens

Using Telephone and Mail Surveys as a Supplement or Alternative to Door-to-Door Surveys in the Assessment of Adult Literacy, by Thomas G. Sticht

Using Secondary Data for Needs Assessment

 

Polls [Real Audio lecture by David Moore  Gallup Organization]

Polls 'R Us, by Thelma McCormack

Public Opinion Strategies

Roper Center for Public Opinion Research

RoperASW

What's the Biggest Hurdle for the Polls?

When Something isn't Better Than Nothin, "It's not Scientific, but...", by J. Ann Selzer

Why All Polls are not Created Equal

Yankelovich Partners

Zogby International